/* Globale Variablen - Zammad Style Neutral Darkmode mit Hellblau */
:root {
    --bg-main: #181a1b;       
    --bg-surface: #222426;    
    --bg-surface-hover: #2b2d30; 
    --bg-input: #131415;      
    
    --border-color: #383c40;
    --border-light: #454a4f;
    
    --text-main: #d1d5db;     
    --text-muted: #8b949e;    
    --text-white: #ffffff;
    
    /* Akzentfarben von Grün zu Hellblau geändert */
    --accent-primary: #0ea5e9; 
    --accent-hover: #0284c7;
    
    --status-open: #f59e0b;    
    --status-progress: #8b5cf6; /* In Bearbeitung (Lila) */
    --status-closed: #0ea5e9;  /* Geschlossen (Hellblau) */
    
    --danger: #ef4444;
}

/* Custom Scrollbar */
::-webkit-scrollbar { width: 8px; height: 8px; }
::-webkit-scrollbar-track { background: var(--bg-main); }
::-webkit-scrollbar-thumb { background: var(--border-light); border-radius: 4px; }
::-webkit-scrollbar-thumb:hover { background: var(--text-muted); }

* {
    margin: 0; padding: 0; box-sizing: border-box;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
}

body {
    background-color: var(--bg-main);
    color: var(--text-main);
    overflow: hidden; 
    font-size: 14px;
}

.hidden { display: none !important; }

/* --- Buttons --- */
button { font-family: inherit; }
.btn-primary, .btn-secondary, .btn-success, .btn-danger {
    padding: 10px 16px; border: none; border-radius: 6px; cursor: pointer;
    font-weight: 500; font-size: 14px; transition: all 0.2s;
    display: inline-flex; align-items: center; gap: 8px; justify-content: center;
}
.btn-primary { background-color: var(--accent-primary); color: var(--text-white); }
.btn-primary:hover { background-color: var(--accent-hover); }
.btn-secondary { background-color: var(--bg-surface-hover); color: var(--text-main); border: 1px solid var(--border-color); }
.btn-secondary:hover { background-color: var(--border-color); }
.btn-success { background-color: var(--status-closed); color: var(--text-white); }
.btn-success:hover { background-color: #0369a1; } /* Dunkleres Blau beim Hover */
.btn-danger { background-color: transparent; color: var(--danger); border: 1px solid var(--danger); }
.btn-danger:hover { background-color: rgba(239, 68, 68, 0.1); }
.btn-icon { background: none; border: none; color: var(--text-muted); cursor: pointer; font-size: 18px; transition: 0.2s;}
.btn-icon:hover { color: var(--text-white); }

/* --- Form Inputs --- */
input[type="text"], input[type="password"], select.form-select {
    width: 100%; padding: 10px 12px; border-radius: 6px;
    border: 1px solid var(--border-color);
    background-color: var(--bg-input);
    color: var(--text-main); outline: none; transition: border 0.2s;
}
input:focus, select:focus { border-color: var(--accent-primary); }

/* --- Auth Screens --- */
.auth-container { height: 100vh; display: flex; justify-content: center; align-items: center; background: var(--bg-main); }
.auth-box { background-color: var(--bg-surface); padding: 40px; border-radius: 8px; box-shadow: 0 20px 40px rgba(0,0,0,0.4); width: 380px; border: 1px solid var(--border-color); }
.auth-logo { text-align: center; color: var(--accent-primary); font-size: 24px; font-weight: bold; margin-bottom: 20px; }
.auth-box h2 { margin-bottom: 25px; font-weight: 600; text-align: center; color: var(--text-white); }
.auth-box p { color: var(--text-muted); text-align: center; margin-bottom: 20px; }
.input-group { margin-bottom: 20px; }
.input-group label { display: block; margin-bottom: 6px; font-size: 13px; color: var(--text-muted); font-weight: 500; }
.password-wrapper { position: relative; }
.password-wrapper i { position: absolute; right: 12px; top: 50%; transform: translateY(-50%); cursor: pointer; color: var(--text-muted); }
.mfa-input { letter-spacing: 12px; text-align: center; font-size: 24px; font-weight: bold; }
.auth-box .btn-primary { width: 100%; margin-top: 10px; }
.auth-box-wide { width: 440px; }

/* MFA Setup */
.qr-container {
    text-align: center;
    margin: 20px 0;
    padding: 20px;
    background-color: #ffffff;
    border-radius: 8px;
    display: inline-block;
    width: 100%;
}
.qr-container img {
    max-width: 200px;
    height: auto;
    image-rendering: pixelated;
}
.secret-display {
    text-align: center;
    padding: 10px;
    background-color: var(--bg-input);
    border-radius: 6px;
    border: 1px solid var(--border-color);
    font-size: 13px;
    word-break: break-all;
}
.secret-display code {
    color: var(--accent-primary);
    font-weight: 600;
    letter-spacing: 2px;
    font-size: 14px;
}

/* Session Timer */
.session-timer {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 6px 12px;
    background-color: var(--bg-surface-hover);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    font-size: 13px;
    font-weight: 600;
    color: var(--text-muted);
    font-variant-numeric: tabular-nums;
}
.session-timer i { font-size: 12px; }
.session-timer.timer-warning {
    color: var(--danger);
    border-color: rgba(239, 68, 68, 0.3);
    background-color: rgba(239, 68, 68, 0.1);
    animation: pulse-warning 1.5s ease-in-out infinite;
}
@keyframes pulse-warning {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.7; }
}

/* --- Main App Layout --- */
.app-container { display: flex; height: 100vh; }
.sidebar { width: 260px; background-color: var(--bg-surface); border-right: 1px solid var(--border-color); display: flex; flex-direction: column; }
.logo { padding: 20px 24px; font-size: 18px; font-weight: 600; color: var(--text-white); border-bottom: 1px solid var(--border-color); display: flex; align-items: center; gap: 10px; }
.logo i { color: var(--accent-primary); }
.nav-links { list-style: none; flex-grow: 1; padding: 15px 0; }
.nav-links li { padding: 12px 24px; cursor: pointer; transition: 0.2s; color: var(--text-muted); display: flex; align-items: center; gap: 12px; border-left: 3px solid transparent; }
.nav-links li i { font-size: 16px; width: 20px; text-align: center; }
.nav-links li:hover { background-color: var(--bg-surface-hover); color: var(--text-main); }
.nav-links li.active { background-color: rgba(14, 165, 233, 0.1); color: var(--accent-primary); border-left-color: var(--accent-primary); font-weight: 500; }
.nav-bottom { flex-grow: 0; border-top: 1px solid var(--border-color); padding: 10px 0; }
.logout:hover { color: var(--danger) !important; background-color: rgba(239, 68, 68, 0.1) !important; }

.main-content { flex-grow: 1; display: flex; flex-direction: column; background-color: var(--bg-main); }
.top-header { height: 65px; background-color: var(--bg-surface); border-bottom: 1px solid var(--border-color); display: flex; justify-content: space-between; align-items: center; padding: 0 30px; }
.header-title { font-size: 18px; font-weight: 600; color: var(--text-white); }
.user-profile { display: flex; align-items: center; gap: 12px; }
.user-info { display: flex; flex-direction: column; text-align: right; }
.user-name { font-weight: 500; color: var(--text-white); font-size: 14px; }
.user-role { font-size: 12px; color: var(--text-muted); }
.user-avatar { width: 36px; height: 36px; border-radius: 50%; background-color: var(--bg-surface-hover); border: 1px solid var(--border-color); display: flex; justify-content: center; align-items: center; font-weight: bold; color: var(--text-main); }

.content-section { padding: 30px; flex-grow: 1; overflow-y: auto; }

/* Dashboard Stats */
.stats-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 20px; }
.stat-card { background-color: var(--bg-surface); padding: 20px; border-radius: 8px; border: 1px solid var(--border-color); display: flex; align-items: center; gap: 15px; }
.stat-icon { width: 50px; height: 50px; border-radius: 8px; display: flex; justify-content: center; align-items: center; font-size: 20px; }
.stat-icon.warning { background: rgba(245, 158, 11, 0.1); color: var(--status-open); }
.stat-icon.primary { background: rgba(139, 92, 246, 0.1); color: var(--status-progress); }
.stat-icon.success { background: rgba(14, 165, 233, 0.1); color: var(--status-closed); }
.stat-icon.neutral { background: rgba(100, 116, 139, 0.1); color: #94a3b8; }
.stat-info h3 { font-size: 13px; color: var(--text-muted); font-weight: 500; text-transform: uppercase; letter-spacing: 0.5px; }
.stat-info p { font-size: 28px; font-weight: bold; color: var(--text-white); margin-top: 4px; }

/* Lists / Tables */
.action-bar { display: flex; justify-content: space-between; margin-bottom: 20px; align-items: center; }
.search-box { position: relative; width: 350px; }
.search-box i { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--text-muted); }
.search-box input { padding-left: 35px; background-color: var(--bg-surface); border-color: var(--border-color); }

.list-container { background-color: var(--bg-surface); border-radius: 8px; border: 1px solid var(--border-color); overflow: hidden; }
.data-table { width: 100%; border-collapse: collapse; }
.data-table th, .data-table td { padding: 14px 20px; text-align: left; border-bottom: 1px solid var(--border-color); }
.data-table th { background-color: var(--bg-surface); color: var(--text-muted); font-weight: 500; font-size: 13px; text-transform: uppercase; letter-spacing: 0.5px; border-bottom: 2px solid var(--border-color); }
.data-table tbody tr { cursor: pointer; transition: background-color 0.15s; background-color: var(--bg-surface); }
.data-table tbody tr:hover { background-color: var(--bg-surface-hover); }
.data-table td strong { color: var(--text-white); font-weight: 500; }

.status-badge { padding: 4px 10px; border-radius: 4px; font-size: 12px; font-weight: 600; display: inline-block; border: 1px solid transparent; }
.badge-open { background-color: rgba(245, 158, 11, 0.1); color: var(--status-open); border-color: rgba(245, 158, 11, 0.2); }
.badge-progress { background-color: rgba(139, 92, 246, 0.1); color: var(--status-progress); border-color: rgba(139, 92, 246, 0.2); }
.badge-closed { background-color: rgba(14, 165, 233, 0.1); color: var(--status-closed); border-color: rgba(14, 165, 233, 0.2); }

/* --- Modals --- */
.modal {
    position: fixed; top: 0; left: 0; width: 100%; height: 100%;
    background-color: rgba(0, 0, 0, 0.6); backdrop-filter: blur(2px);
    display: flex; justify-content: center; align-items: center; z-index: 1000;
}
.modal-content { background-color: var(--bg-main); border-radius: 10px; border: 1px solid var(--border-color); box-shadow: 0 25px 50px rgba(0,0,0,0.5); display: flex; flex-direction: column; overflow: hidden; }
.modal-md { width: 700px; max-width: 90vw; max-height: 85vh; }
.modal-xl { width: 95vw; height: 90vh; }

.modal-header { padding: 20px 25px; border-bottom: 1px solid var(--border-color); display: flex; justify-content: space-between; align-items: center; background-color: var(--bg-surface); }
.modal-title { font-size: 18px; font-weight: 600; color: var(--text-white); }
.modal-body { padding: 25px; overflow-y: auto; }
.meta-row { margin-bottom: 8px; font-size: 13px; }
.meta-label { color: var(--text-muted); display: inline-block; width: 40px; }
.meta-value { color: var(--text-main); font-weight: 500; }
.email-meta { margin-bottom: 20px; padding-bottom: 20px; border-bottom: 1px solid var(--border-light); }
.email-body-content { line-height: 1.6; color: var(--text-main); margin-bottom: 30px; font-size: 14px; white-space: pre-wrap; }
.email-attachments { padding: 15px; background-color: var(--bg-surface); border-radius: 6px; border: 1px solid var(--border-color); font-size: 13px; }
.email-actions { margin-top: 25px; display: flex; gap: 10px; border-top: 1px solid var(--border-color); padding-top: 20px;}

/* --- Ticket Modal Layout --- */
.ticket-modal-layout { flex-direction: row; height: 100%; }
.ticket-main { flex: 1; display: flex; flex-direction: column; background-color: var(--bg-main); overflow: hidden; height: 100%; }
.ticket-sidebar { width: 320px; background-color: var(--bg-surface); border-left: 1px solid var(--border-color); display: flex; flex-direction: column; flex-shrink: 0;}

/* Ticket Main Area (Links) */
.ticket-header-editable { padding: 20px 30px; border-bottom: 1px solid var(--border-color); background-color: var(--bg-main); display: flex; align-items: center; gap: 15px; flex-shrink: 0; }
.ticket-id-display { font-size: 18px; color: var(--text-muted); font-weight: 500; }
.editable-title { font-size: 20px; font-weight: 600; background: transparent; border: 1px solid transparent; color: var(--text-white); padding: 6px 10px; border-radius: 4px; flex-grow: 1; margin: 0; }
.editable-title:hover, .editable-title:focus { background-color: var(--bg-input); border-color: var(--border-light); }

.ticket-history-container { flex: 1; overflow-y: auto; padding: 30px; background-color: var(--bg-main); }
.ticket-history { display: flex; flex-direction: column; gap: 20px; }

.comment-box { background-color: var(--bg-surface); border: 1px solid var(--border-color); border-radius: 8px; padding: 16px; position: relative; }
.comment-header { display: flex; justify-content: space-between; align-items: center; margin-bottom: 10px; padding-bottom: 10px; border-bottom: 1px solid var(--border-light); }
.comment-author { font-weight: 600; color: var(--text-white); display: flex; align-items: center; gap: 8px; }
.comment-author-avatar { width: 24px; height: 24px; border-radius: 4px; background-color: var(--border-light); display: flex; justify-content: center; align-items: center; font-size: 11px; font-weight: bold; }
.comment-time { font-size: 12px; color: var(--text-muted); }
.comment-text { font-size: 14px; line-height: 1.5; white-space: pre-wrap; }

/* Neuer Rich Text Editor */
.editor-container { margin: 0 30px 30px 30px; background-color: var(--bg-surface); border: 1px solid var(--border-color); border-radius: 8px; overflow: hidden; box-shadow: 0 4px 6px rgba(0,0,0,0.1); flex-shrink: 0; }
.editor-toolbar { padding: 8px 12px; background-color: var(--bg-surface-hover); border-bottom: 1px solid var(--border-color); display: flex; justify-content: space-between; align-items: center; }
.editor-tools-left { display: flex; align-items: center; gap: 4px; }
.tool-btn { background: transparent; border: none; color: var(--text-muted); width: 28px; height: 28px; border-radius: 4px; cursor: pointer; transition: 0.2s; display: flex; justify-content: center; align-items: center; }
.tool-btn:hover { background-color: var(--border-color); color: var(--text-white); }
.divider { width: 1px; height: 16px; background-color: var(--border-color); margin: 0 8px; }

.color-picker-group { display: flex; align-items: center; gap: 6px; }
.tool-label { font-size: 12px; color: var(--text-muted); margin-right: 4px; }
.color-dot { width: 16px; height: 16px; border-radius: 50%; border: 2px solid transparent; cursor: pointer; padding: 0; transition: transform 0.1s; }
.color-dot:hover { transform: scale(1.2); }
.color-dot.active { border-color: var(--text-white); box-shadow: 0 0 0 1px var(--bg-surface-hover); }

/* ContentEditable Area */
.rich-text-editor {
    background-color: var(--bg-input);
    padding: 15px;
    min-height: 100px;
    max-height: 200px;
    overflow-y: auto;
    color: var(--text-main);
    outline: none;
    font-size: 14px;
    line-height: 1.5;
}
.rich-text-editor:empty:before {
    content: attr(data-placeholder);
    color: var(--text-muted);
    pointer-events: none;
    display: block;
}

.editor-footer { padding: 12px 15px; background-color: var(--bg-surface); border-top: 1px solid var(--border-color); display: flex; justify-content: flex-end; }

/* Ticket Sidebar (Rechts) */
.sidebar-header { padding: 20px; border-bottom: 1px solid var(--border-color); display: flex; justify-content: space-between; align-items: center; }
.sidebar-header h3 { font-size: 15px; font-weight: 600; color: var(--text-white); margin: 0; }
.property-group { padding: 15px 20px; border-bottom: 1px solid var(--border-color); }
.property-group label { display: block; font-size: 12px; color: var(--text-muted); font-weight: 500; text-transform: uppercase; letter-spacing: 0.5px; margin-bottom: 8px; }
.property-value { font-size: 14px; color: var(--text-main); font-weight: 500; }
.sidebar-footer { padding: 20px; margin-top: auto; border-top: 1px solid var(--border-color); }
.sidebar-footer button { width: 100%; }